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Frequently Asked Questions, FAQ

What is a frequently asked question?

Frequently asked questions, or FAQ, are lists of questions and corresponding answers intended to answer common queries about a particular subject.

Ordering

I made a mistake with my order.

Mistakes happen, we understand. If you ordered the wrong style or color when placing your order, simply call Customer Service at (727) 755-3636 or email customerservice@mycatholictshirt.com and we’ll help you get your order right.

How can I track my order?

If you like, you can track your order here.

Can I return an order?

Yes, for all returns, please read our return policy.

I keep forgetting, which bread plate is mine, is it the one on my left or on my right?

Your bread plate is to the LEFT of your dinner plate. Try to remember that, and you’ll never accidentally eat someone’s bread again!

How do I pay for my order?

We accept PayPal, however we also accept Visa, MasterCard American Express, Discover, just use the PayPal option at check out and even if you don’t have a PayPal account you can pay with the card of your choice. All transactions are secure and encrypted with 128-bit security so all your information is safe.

What is PayPal?

PayPal is a payment method for online purchases. It enabling buyers and businesses to send and receive money online. As of today, PayPal has over 100 million member accounts in 190 countries and regions. One advantage of using PayPal payment method is that it offers faster, safer and easier checkouts and promises to protect customers from revealing their credit card and other financial information to the merchant.

You can sign up for a PayPal account when checking out online with us or by going directly to https://www.paypal.com. It’s fast, easy, and free.

Will I be charged sales tax?

We have to charge sales tax to Florida residents as we have a physical presence in Florida. For all other states, we don’t charge sales tax so tell your friends and buy our stuff before the government changes the regulations.

 

Products

Can you create custom shirts for our group?

Yes, we can custom design shirts for your Christian group such as Youth groups, Knights of Columbus councils, Mens or ladies groups, etc. There is a 24 shirt minimum on all orders. Get all the details on our Custom Shirts page.

What type of ink do we use?

We use waterbase printing on our shirts for white and light colored fabrics when darker colored fabrics are not offered in the same style, dying the ink into the fabric. These shirts have a no ink feel providing maximum comfort, the ink is eco-friendly and has a great vintage look. On dark color fabrics, we use plastisol ink which sits on top of the fabric and we print in such a way as to not have a heavy ink feel to it. The plastisol ink we use is as environmentally friendly as they come. In many cases we use a premium standard process. (See next question.)

What printing style do you use?

We use a premium standard, a special hybrid style of printing in which a discharge under base is applied with special soft inks on top. This allows a strong print with bright colors while keeping the printing really soft (even on dark colored shirts). And it only gets softer after you wash the shirts! When red and blue shirts are offered in a specific style, we use plastisol ink. (See question above.)

What type of fabric do you use?

We use 100% cotton fabric for all our shirts for comfort and quality with brands like Anvil, Alstyle, Bella, Gildan, and American Apparel. Shirt colors may vary slightly from the color you see on your screen.